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Match Review

Top10.com Staff

In a Nutshell

People from every walk of life have found love and lasting relationships with Match. Using an algorithm that keeps your needs and desires in mind, the site connects you based on true compatibility.

pros

  • Highly compatible matches
  • High percentage of second dates and follow-up dates
  • Reverse search to see who's looking at your profile

cons

  • Not as diverse for the younger audience
  • No direct phone number for customer service

Match Match Visit Site

Best for: Serious relationship seekers, casual dating

Number of members: 21.5 million

Favorite features: Lara chat box & live events

Match Love Stories

“Match nailed my perfect match on the first try and we haven't looked back since. We fell in love, got married, and had a beautiful daughter, Jayde. So if it wasn't for Match, Jayde wouldn't be here, so all of the good things she does in life will be a direct result from this site… Thanks Match!” - Joshua of Augusta, GA

“I am absolutely in love with my husband, who I met March 2010. After talking for two weeks we met, moved in about a month later and started a family shortly after. We are expecting our fourth child together and have been married for almost 5 years. I am sooo happy with Match.” - Kayla of Moorhead, MN

“I went on Match in October of 2008. I met my husband November of 2008. He got into a suit of armor and proposed on bended knee on Valentine's Day 2009. We were married in August of 2009. That was seven years ago and we are still happily married! It worked for me! I would recommend that anyone (especially women) go onto the site without doing your own due diligence. My experience was that people who pay for a dating website were more serious.” Christian of San Jose, CA

Video Review

Signup Process

You can sign up for Match for free, so you have nothing to lose. Signup is a process, though. Match asks you a lot of questions to get to know you and your preferences. This ensures that the matching algorithm delivers accurate results, so nobody wastes their time on irrelevant search results.

The entire signup process should take between 20-30 minutes; not a huge commitment in the grand scheme of things. You can also save your progress and continue later to make the process more palatable.

Here's a basic breakdown of the signup process:

  • Give Match your date of birth, zip code, and email address to kick things off.
  • Define the nature of the relationship you are interested in.
  • Give some more details including marital status, height, level of education, smoking preferences, religion, ethnicity, and more.
  • Then, the detailed questions begin. You’ll be asked about all sorts of things such as hobbies and drinking penchants. The whole application can be divided into 3 major categories including the About Me, About My Match, and In My Own Words sections. Each section can be as long and as detailed as you’d like, but the more information you give, the more likely you are to find suitable matches (and faster).

Once the signup process is complete (you can also skip sections and come back to them later), you can start viewing profiles.

Matchmaking & Search Functions

The statistics seem to be in favor of Match. In fact, almost 40% of members have stayed in a Match-formed relationship for months. This is, in part, because the user base is more serious than on more casual dating sites, but it also speaks to the efficacy and efficiency of Match’s matchmaking abilities.

You can browse profiles on your own or have Match do the work for you. With a paid membership you can view profiles and pictures, email or IM other members, and get read notifications.

Match has an incredibly sophisticated search function, so you can get exactly the kind of profiles you want. You can search via:

  • Match words for specific tags (soccer, bubbly, etc.)
  • Reverse search to see who’s looking at you
  • Daily mutual match for matches with shared interests
  • Location-based searches

The Daily Five is one of the most useful matchmaking options. This feature delivers 5 suitable matches every day based on your preferences. Match uses behavioral learning (just like Zoosk) to learn your preferences, based on your interactions and activity on the site. Then, it uses this information to make better match suggestions. The idea backing this technology is that we sometimes have preferences of which we aren't even aware. Let's say that you write on your profile that you are looking for white/Caucasian women. Yet, when searching, you constantly like Asian women. The algorithm will pick up on this innate preference of yours and start showing you some Asian women in your results to provide for the underlying preference.

Match also has a quiz which lets you add up to 20 questions to your profile for other members to answer. It can help with compatibility and to getting to know one another. Match also has games you can play to promote positive, fun interaction between singles.

Features & Communication Tools

There are several communication options on Match, though you have to pay for them (you can wink for free, though!) Subscribers can opt to wink, email, or IM other singles that they’re interested in. As mentioned, you’ll get email read notifications when an email you sent was read by the other member. You can also send out VIP emails that will be highlighted in the other person’s inbox (1 per week). Match also has a What’s New newsfeed with all of the latest activity on your account including emails, winks, likes, call requests, and more.

In 2018, Match rolled out a new feature, the Lara Chat box. This is a well-branded live chat type of feature that helps new members get started. If you don't really know where to start on Match, Lara can walk you through the process. This friendly face chat box feature asks you basic questions and holds your hand while you get your bearings in this new system.

Like most dating sites, Match has a mobile app that makes dating on the go easier for everyone. You can browse profiles, send messages, or respond to emails from the comfort of your mobile device via Match’s smooth and clean mobile interface. When you download the app, you’ll also be able to get an SMS notification when activity is happening on your account. You’ll even get location-based services with the app.

Safety & Security

Match makes safety a priority for all of its members and promotes safe dating practices on every front including messaging, connecting, and meeting in person. It has a full section on the site with pointers on how to stay safe while dating in the digital era. This includes videos and tips on protecting your finances, spotting suspicious behavior, and in-person meeting safety. It also promotes the NCSA standards of Stop Think Connect, an initiative that is striving to make cyber security stronger and safer for everyone.

Additionally, Match has a feature called MatchPhone that lets you speak to other members directly without showing your phone number.

Pricing

Anyone can sign up for a free Match membership, but only subscribers are privy to certain features including:

  • Contacting other members
  • Priority access to exclusive match events
  • Email and IM capabilities
  • Mobile emailing
  • See who’s viewed your profile
  • One-click searching

Match has 2 pricing tiers to choose from and 3 packages. You can opt for one of the basic plans that are slightly cheaper, but it hardly seems worthwhile considering all that you get with the bundle plans. The bundle packages come with email read notifications, first impressions, and highlighted profiles, and for only a few dollars more per month, it seems like a better investment.


 Basic Plan
 Bundle Plan
3 months
$23.99
$27.99/month
6 months
$21.99
$23.99/month
12 months
$19.99
$20.99/month

Match Match Visit Site

Help & Support

Match has a customer support team that is available via an online contact form Monday-Friday 8AM-5PM CST. It also has an incredibly extensive help center with loads of FAQs and an easy to search database of information.

Find Love on Match

One of the best places to find love online, Match proudly boasts more dates, relationships and marriages than any other dating site. You can start meeting new people with a free account. You have every reason to give Match a try.

Our editorial staff is comprised of writers who are passionate about the world of online consumer services. We specialize in simplifying the process of choosing the right online dating site for your needs.

Match customer reviews

Based on 30 reviews

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Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

You could find anybody from anywhere and match with your personality in your life or whatever you're looking for

1 years ago

Pretty easy to use. Like it. New biography every day. Easy to respond and get in touch with other

1 years ago

I gave match a great rating because they found me the love of my life

1 years ago

I didn't like being part of it ,so I canceled my membership. And I joined another dating site anddoesn't cost as much.

1 years ago

I didn't like the cost, the application was too long and the setup with potential partners wasn't that good

1 years ago

It is one of the better dating websites. It can be frustrating but online dating is generally frustrating.

1 years ago

Lots of people on there to date. Mostly good quality, but some phony and mass daters.

1 years ago

It's about the same as all the others. It's pretty good. Just how people meet now. There are a lot of fake accounts or non active accounts that will seem like active matches.

2 years ago

Site gets stagnant at times. Too hard contacting non members who have dropped out.

2 years ago

It has a lot of options and people to choose from. It is very easy to use and get used to.

1 years ago

It was an interesting experience but there weren't enough people in my area that met what I was looking for

1 years ago

It's easy to use and better quality than free apps. I find people are actually looking for the same things as I am on match.

1 years ago

I like it. I can look and read about the people. I want to meet before I meet them

1 years ago

Easy to use, a lot of matches. Convenient to use. I matched with a lot of people

1 years ago

It wasn't what I had hoped it would be. I haven't been able to really connect with anyone on the site.

1 years ago

Haven't had much luck. The service is too expensive and everyone isn't a member which makes it hard to communicate.

2 years ago

Only tried free version and did not find it worth it to upgrade to paid version. More features should be available on the free version.

2 years ago

I feel like there's a lot of money to subscribe to find a potential mate online, there's no significant checks and balances to ensure the people are who they say they are.

1 years ago

Was matched with my ex-brother-in-law and a former coworker. Quality matches were few and far between. Cost too much for poor matches.

1 years ago

It's just an okay site, not that many good matches. It's also very, very expensive. did I say it was very expensive?

30 customer reviews